What network should I use to deposit Polygon (MATIC) on Bitso?

At the moment you should only use the ERC-20 network since if you send Polygon on another network it will not be possible to recover your funds.


How can I find the address to deposit Polygon (MATIC)?

From the web version select Wallet and search with the word Matic. 


Then click Deposit and select Ethereum Network where the address to deposit will appear.



Can I use the Polygon (MATIC) network to withdraw from Bitso to another wallet?

At Bitso you can only use the ERC-20 network to make withdrawals.


How can I identify which network I sent Polygon (MATIC) on?

You can use the following browsers to identify the network you used to send Polygon.


The Hash or Transaction ID is an identification code for cryptocurrency transactions and is made up of a combination of numbers and letters.


Hash or ID example:


Tx Hash: 48fd533ba8d6036b20ca12bd1421b9304eecd00f3aj4aca6cd7fe8a9845ec53d


If the transfer appears in this browser it means that you have used the Ethereum ERC-20 network.

https://etherscan.io/


If the transfer appears in this browser, it means that you have used the Polygon network.

https://polygonscan.com/